Last updated: June 29, 2026
Liberty Forge Built products are made to order. Because each order is submitted to a print production partner shortly after purchase, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, color preference, duplicate orders, or other non-defect reasons once an order has been submitted to the printer.
Defective, Damaged, or Incorrect Items
If your item arrives defective, damaged, misprinted, or materially different from what you ordered, contact us within 14 days of delivery at sales@libertyforgebuilt.com.
Please include your order number, a description of the issue, and clear photos of the product, packaging, and any visible defect. If the issue is confirmed, we will arrange a replacement, reprint, or refund at our discretion.
Non-Returnable Items
- Made-to-order apparel or merchandise without a defect.
- Items ordered in the wrong size, color, or style.
- Items damaged by normal wear, washing, misuse, or alteration.
- Orders with incorrect shipping details provided by the customer.
Cancellations
Orders may only be cancelled before they are submitted to the printer. Once production has started, the order cannot be cancelled or returned unless there is a defect or fulfillment error.
Return Shipping
Please contact us before sending anything back. Unauthorized returns may not be accepted. If a return is required because of a confirmed defect or fulfillment error, we will provide instructions.
Contact
Questions about returns or order issues can be sent to sales@libertyforgebuilt.com.